Business Benefits of Website Design & Development

July 28th, 2017 in Design, Development, Web businesses web design web development

Businesses make decisions on the basis of value. That is a truism so obvious as to bear repeating: we’re all told that web design is important, but what are the business benefits of web design and development? How can we measure their impact in order to inform and justify our investments?

The benefits to a business of great web design are multiple – and offer multipliers in turn. In the digital age, your customers will assume any business with which they engage have a web presence – and they will trust you less for not having one or even merely for having a poorer platform than they expect. Expectation management, then, is key – but there are still more quantifiable business benefits to great web design and development. They can be roughly broken into four areas.

 

Good web design makes your service or product available 24/7

A quality website is a resource that your customers will want to return to. Not only that, but it’s always on. Unlike your reception desk or call centre, your business’s website is open to the public all day, every day. Whatever their schedule, each of your customers can access your services or products at the click of a mouse or tap of a screen, constantly. That means you’re doing more business throughout the day.

 

Smart web development streamlines business operations

Digital technology offers smart solutions. Integrating your business processes with your website and another online infrastructure, enables information sharing, more efficient operations and better lines of communication. All that makes your employees’ days easier and more seamless, which in turn releases efficiencies for the business. Websites aren’t just shop windows – they can be workbench tools.

 

The web opens up more channels for outreach to customers

From Twitter to Facebook, smartphone to tablet, having a good digital presence means you can open up a larger number of channels to communicate with your customers – and convert new ones. Does your website include a blog? Create new content regularly to engage new users. Have you developed a new product, service or feature? Promote that online to earn higher traffic and greater sales. Good web design means better conversation.

 

Your business will benefit from staying competitive online

For all these reasons and more, your competitors will be investing in web design and development, too. The business benefits of web design and development often flow from matching and exceeding their efforts!

 

Contact Image Plus for Website Design & Development

If you’re looking for a web design company in Coventry, Warwickshire and would like some support with a website or mobile website, then please feel free to contact us and speak to one of our website design specialists.

Contact us on 024 7683 4780 or send us an email at info@image-plus.co.uk.

What are Microinteractions in Mobile Web Design?

July 21st, 2017 in Design microinteractions mobile web design

Microinteractions: they’re not something from Star Wars. When I wrote a few weeks ago about the top web design trends for 2017, I didn’t mention them – but maybe should have done.

As users become ever more sophisticated in the way they use the web, so the sites they access must match those expectations. In particular, gone are the days when a good mobile site was merely a traditional webpage that looked OK on a smaller screen.

In other words, designers have turned to additional functionality to satisfy demanding users who are increasingly not just viewing but interacting with online content whilst on the go. The aim is now to create a unique, fully functional web experience on mobile devices; microinteractions are one way of achieving that.

 

What are Microinteractions?

So what are microinteractions, anyway? As the name suggests, in some ways they are small things – little tricks and flourishes that may seem like tiny details at first blush. And yet, as we all know, the devil is often in those details – and getting them right can make your website stand very far out from the pack.

For example: if a user taps your website’s menu button and a smooth animation expands a list of their options, that’s a microinteraction. If a user can pull downwards to refresh a page, that’s a microinteraction; and if a user can turn off a particular function of your website with a single swipe, that, too, is a microinteraction.

What all these actions have in common is that they are easy to perform, focus on a single data-point or task, and provide subtle pleasure to the user. A microinteraction provides a function but also some feedback: perhaps haptic (that is, sensory – a vibration, for example), but certainly visual.

This enhances the user’s experience – and therefore the time they spend on your site and the regularity with which they’ll return – because it renders it as two-way and convenient. The Facebook ‘like’ function, for example, makes acknowledging content you have appreciated easy – but the animation that occurs when a user clicks that little thumb also gives the impression of your having done something substantive.

Those subtle events that occur around an action, then, encourage repeat use – and even foster brand loyalty. When using their smartphone, today’s users want to enjoy surfing the web. Microinteractions are one way of making sure that your website is one of those which give your customers and clients not just a practical tool but also a little pleasure, too.

 

Contact Image Plus for Website Design & Development

If you’re looking for a web design company in Coventry, Warwickshire and would like some support with a website or mobile website, then please feel free to contact us and speak to one of our website design specialists.

Contact us on 024 7683 4780 or send us an email at info@image-plus.co.uk.

 

Why Branding is Important to Web Design

July 14th, 2017 in Design, Marketing, Web Branding web design

Branding can be a word that appears to lose meaning in its ubiquity. We all know what a brand is, right? We all understand that branding is important, don’t we? Well, maybe. But can we really quantify the benefits of branding in ways that strengthen our digital offerings?

Of course we can – but it requires a little bit of thought.

 

Customer Perception

Branding is as important to a website as it is to a drinks bottle or a hotel resort – it provides a seal of pre-approval. If your website agrees with a wider brand your company has already established – and is trusted by its customers – then automatically it will win people over and make them feel more comfortable.

The reverse is true, too, of course … but let’s for the moment assume your brand is good. Your website needs to mirror your wider brand – not be considered as separate to it because it is online or in a different format to your usual material – because it is part of that brand. Digital is increasingly integral to everything a business does, so it’s worth making it look that way, too.

 

Conveying Goals & Messages

The importance of branding to a website isn’t just about tying it into your wider activity, however. It’s also about grabbing attention and giving website users a specific message or goal in the moment that they arrive at the site. A good brand is designed to catch the eye of its target audience – so a good website will use it to good effect to attract and retain browsers.

Likewise, it will utilise the brand to offer a call to action. These can be key in directing users around your website, and towards the ends you’d like them to reach. A call to action can be a prompt to make a purchase or enter personal information, to subscribe or to get in touch. A good brand will subtly reinforce whatever action you wish your visitors to take: through colour, navigation, layout and messaging, a website can steer browsers in the appropriate directions for them.

 

Consistency & Usability

Indeed, the key goal for any website is usability. The most important metric by which to measure your site is simple: will the user enjoy the experience of visiting it, and will they get from their visit whatever it was they wished to obtain? A good user experience will result in repeat visits – and therefore repeat business. Branding is crucial here because it provides consistency and familiarity – which makes any visit anywhere easier.

First and foremost, a good brand is an expression of quality. Your branding says something about your product or service, and aims to inspire confidence. On a website, this will result in heightened engagement and greater usability – and that’s why branding is so important to web design.

 

Contact Image Plus for Website Design & Development

If you’re looking for a web design company in Coventry, Warwickshire and would like some support with a website, then please feel free to contact us and speak to one of our website design specialists.

Contact us on 024 7683 4780 or send us an email at info@image-plus.co.uk.